Privacy policy
Last updated: 12 Feb, 2026
BACKGROUND:
Vitticeps Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://vitticeps.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you first use Our Site.
1. Information About Us
Our Site is operated by , a limited company registered in England under company number and registered with the Information Commissioner’s Office under registration number ZB202517.
- Registered address: 7 Bell Yard, Holborn, London, WC2A 2JR, UK
- Email address: contact@vitticeps.com
- Telephone number: +441233349034
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier".
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are Your Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Clause 14.
- The right to access the personal data we hold about you. Clause 11 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Clause 14 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Clause 14 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
5. What Personal Data We Collect and How?
| Data type | Specific data | How we collect the data |
|---|---|---|
| Contact information | email address | Via "subscribe to newsletters" form |
| Contact information | name, email address, phone number (optional) | Via "contact us" form |
| Session data (Necessary) | Browser type, OS, screen size, anonymized IP address (last octet removed), timezone | __sessionToken cookie |
| Authentication data (Necessary) | Logged-in session identifier | __userToken cookie (if logged in) |
| Cookie preferences (Necessary) | Your cookie consent choices | __cookiePopUp cookie (stored locally in the browser only, not on our servers) |
| Theme preference (Functional - optional) | light mode or dark mode selection | __theme cookie (requires your consent) |
6. We Collect It, and How We Use It
| Purpose | Data used | Legal basis | Retention |
|---|---|---|---|
| Respond to contact enquiries | Contact information (name, email, phone from contact form) | Legitimate Interest | 12 months after last contact |
| Send newsletters and updates | Contact information (email from newsletter form) | Consent | Until you unsubscribe |
| Essential website functionality and security | Session data (anonymized) | Legitimate Interest | 30 days (cookie deleted when you close browser, but anonymized session data retained for 30 days) |
| Keep you logged in | Authentication data | Legitimate Interest | Until you log out or maximum 30 days |
| Remember your cookie preferences | Cookie preferences | Legitimate Interest | 1 year |
| Remember your theme preference | Theme preference | Consent | Until you change preference |
7. How Long Will We Keep Your Personal Data?
We retain your personal data for as long as necessary to provide you with our services and to comply with our legal and regulatory obligations. This means that your data will be kept while you are using our services and thereafter, for a period necessary to satisfy any legal, accounting, or reporting requirements specific to our industry. For instance, tax regulations may require us to retain certain financial records for a minimum of 6 years.
8. How and Where Do We Store or Transfer Your Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
9. Do We Share Your Personal Data?
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
We may also use third-party service providers to support our operations, including hosting and email communications (e.g., transactional emails like booking confirmations). These providers comply with relevant data protection laws to ensure the security and confidentiality of your personal data.
10. Can You Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
11. How Can You Access Your Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".
All subject access requests should be made in writing and sent to the email or postal addresses shown in Clause 13.
There is not normally any charge for a subject access request. If your request is "manifestly unfounded or excessive" (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
12. Handling Clients' Website Data
We provide website development and management services to our clients. In this role, we may have access to personal data collected through our clients’ websites. When processing such data, we act as a data processor and follow the instructions of our clients, who are the data controllers.
- Types of Data: Data processed may include, but is not limited to, visitor information, contact forms, and analytics data as directed by our clients.
- Responsibilities:
- We ensure that all data processing activities comply with the Data Protection Legislation.
- Data is handled securely and only for the purposes specified by the client.
- Third-Party Services: If required, we may use third-party service providers (e.g., hosting platforms or analytics tools) to assist in processing data. All third-party providers comply with relevant data protection regulations.
- Data Retention: Personal data collected on behalf of our clients is retained only as long as directed by the client or as required to fulfil our contractual obligations.
13. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. For significant updates, we may also notify you via email or other communication channels. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 12 Feb, 2026.
14. How Do You Contact Us?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
- Email address: contact@vitticeps.com
- Telephone number: +441233349034
- Postal Address: 7 Bell Yard, Holborn, London, WC2A 2JR, UK